Renewal of Temporary Residence Certificate
Who is entitled to a Temporary Residence Certificate (TRC)?
Any applicant who is currently in the International Protection process and is complying with the process is entitled to receive a TRC.
TRC will not be issued to anyone who;
- Has yet to complete their Section 15 interview.
- Has been invited to complete their Section 15 or Section 35 interview and has failed to turn up.
- Has yet to return their questionnaire (applicants who have been granted extensions will be issued a card until their extension date)
- Has evaded transfer under the Dublin process or evaded a deportation order.
- Has received International Protection from another European Union Member State (Inadmissible applicants).
How can I renew my TRC?
If your TRC is expired or due to expire within the next 3 WEEKS please email email@example.com
On receipt of a request to renew, your eligibility will be checked and if eligible you will be issued a new TRC by post to the address on your file.
** Please note the email address above is strictly for TRC Renewals only, any general queries or requests received will be ignored. You will not receive a reply from this mailbox.
**Please email firstname.lastname@example.org for general queries.
How long does it take to receive a new TRC?
Please allow up to 10 working days to receive your new TRC from the day you send the request.
I have recently requested a new TRC but it has not arrived?
Due to Covid-19 the IPO is operating with a limited staff capacity and therefore services such as renewing TRC may take longer than usual, please be patient and do not submit multiple requests.
If your card does not arrive within 3 weeks of submitting your first request, you may send a second request stating on the subject line that it is a ‘Second Request’.
I have changed my address recently, how can I get a TRC sent to my new address?
If you have recently changed address, please submit a signed change of address form to email@example.com or by post, your address will be updated and your TRC will be posted to the new address.
How long will my card be issued for?
TRC is issued for either 3, 6 or 9 months depending on the stage of the process the applicant is at.
Can I attend the office on Lower Mount Street to have my TRC renewed?
No. The International Protection Office is no longer open for applicants to renew their cards in person.
All requests must be submitted through firstname.lastname@example.org.