Customer Service

The International Protection Office places a high emphasis on providing a professional, efficient and high quality service to all its customers.

Further information:

The International Protection Office can be contacted by email, post or phone.




Postal address:

International Protection Office

Irish Naturalisation and Immigration Service

79-83 Lower Mount St.

Dublin 2





+353 1 602 8008


Telephone line operating hours for the Customer Service Centre are:

Monday to Friday (excluding public holidays)


Customer Complaints Procedure:

For information on International Protection Office's Customer Complaint Procedures, please click here.