Opening Hours


Reception at the International Protection Office, Timberly House, 79-83 Lower Mount Street, Dublin is open between 09:00 and 13:00 by appointment and from 13:00 to 16:00 for walk-in service, Monday to Friday.


Regularisation scheme for the long term undocumented.

Click here for more information.


Protection Interviews

Substantive interviews are taking place by video conference only until further notice in line with public health advice. 

Applicants will be contacted by registered post when their interviews are scheduled.



Questionnaires must be completed and returned to the IPO as soon as possible.

You can complete your questionnaire electronically in English, French or Arabic please click here. When completed email to


Temporary Residence Certificates (Blue card)

Information on TRC renewals (Blue Card) can be found here.



Please follow government advice regarding Covid-19 matters at all times.


For general immigration queries, which may also apply to international protection applicants, please see the link to Immigration Service Delivery (ISD) here .



13 January 2022



The International Protection Office (IPO) is an office within the Immigration Service Delivery (ISD  responsible for processing applications for international protection under the International Protection Act 2015. It also considers, as part of a single procedure process, whether applicants should be given permission to remain. The IPO comprises, inter alia, a Chief International Protection Officer and international protection officers who are independent in the performance of their international protection functions. 



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