Please see FAQs from INIS which may also apply to international protection applicants during this time, and can be found here




The International Protection Office (IPO) has increased services for participants in the protection process in line with the easing of Covid-19 restrictions.   It has adapted its procedures and premises in line with the HSE and NPHET guidelines to ensure the safety of participants and staff.


The International Protection Office continues to deal with correspondence received but, due to ongoing public health measures, may not be in a position to respond within normal timeframes.


NOTE: On 15 September 2020, the Government published its Roadmap for Resilience and Recovery which is the plan for Living with COVID-19. The plan identifies 5 levels and on 18 September the Government took the decision to place Dublin at Level 3 of that Plan.  IPO services will continue to operate as set out above.


Further updates will be provided in due course. 

21 September 2020




The International Protection Office (IPO) is an office within the Irish Naturalisation and Immigration Service (INIS) responsible for processing applications for international protection under the International Protection Act 2015. It also considers, as part of a single procedure process, whether applicants should be given permission to remain. The IPO comprises, inter alia, a Chief International Protection Officer and international protection officers who are independent in the performance of their international protection functions. 



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